Ordinary Letter

General service information

The delivery service of letters, postcards, documents, printed matter without barcode and tracking, which is sent from sender to addressee between Vietnam and country members of the Universal Postal Union (UPU) through the network of Vietnam Post.

Limits of size and weight

 Category of services

Standard
weight

Standard dimension

Letters, postcards, printed matter

2kg

Maximums: 165mm x 245 mm

 With a tolerance of 2mm

 

Mail postal items for the blind

7kg

 

Minimums: 210 mm x 148 mm;

Maximums: length, width and depth combined: 900 mm but the greatest dimension may not exceed 600 mm;

With a tolerance of 2 mm.

 

M bags (special bags used for newspapers, periodicals, books and other printed papers for the same addressee at the same address)

 30kg

 

Scope of service

The service is available to over 200 countries of the Universal Postal Union (UPU)..

Standard end-to-end transit time

No

Value-added services

I. Outgoing
Acceptance at sender’s address
Alteration or correction of addressee’s name or address
Withdrawal from the post of postal items
Return to origin
II. Incoming
Delivery upon addressee’s request
Poste restante
Subscriber mailbox
Presentation-to-custom  for M bags

Service rate

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ePacket Document The delivery service of the APP ePacket - e-Commerce packet document based on the international registered mail delivery service in comply with the regulation of the Universal Postal Union (UPU) for the exchange with the countries the Asia Pacific region. The service provides a full range of track and trace information for the needs of the e-Commerce market and customer.
Ordinary Letter The delivery service of letters, postcards, documents, printed papers in ordinary or registered method from sender to addressee between Vietnam and country members of the Universal Postal Union (UPU) through the network of Vietnam Post.
Prime Tracked Letter The delivery service of document that have document number with a maximum weight of up to 2kg which from Vietnam to countries members of Prime Postal Association. The service provides a full range of track and trace information from acceptance to delivery. The service is provided for all customers, with a focus on e-commerce customers sending e-commerce small parcel products internationally
Registered Letter The delivery service of letters, postcards, documents, printed matter wwith barcode and tracking, which is sent from sender to addressee between Vietnam and country members of the Universal Postal Union (UPU) through the network of Vietnam Post.